Data Privacy & Security

Jili QQ Privacy Policy – How We Protect Your Data

At Jili QQ, we take your privacy seriously. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, who we share it with, and how we keep it safe. Your data belongs to you — we just help protect it.

Last updated: January 2025

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256-bit
SSL Encryption
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Data Sold to Third Parties
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PH Data Privacy Act Compliant
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Security Monitoring

Key Principles Behind Our Privacy Policy

Before diving into the full policy, here is a quick summary of what Jili QQ promises every Filipino player when it comes to data privacy.

We Only Collect What We Need

Jili QQ does not hoard your data. We only collect information that is genuinely needed to operate your account, process transactions, and comply with legal requirements. Nothing more, nothing unnecessary.

We Never Sell Your Data

Your personal information is never sold to third-party advertisers, data brokers, or any outside party for commercial purposes. Your data stays within the Jili QQ ecosystem and trusted service partners only.

Bank-Grade Encryption

All data transmitted between your device and the Jili QQ platform is protected with 256-bit SSL encryption — the same standard used by major Philippine banks. Your login details, transactions, and personal info are safe in transit.

You Control Your Data

Filipino players registered at Jili QQ have the right to access, correct, or request deletion of their personal data at any time. We respect your rights under the Philippine Data Privacy Act of 2012.

Transparent Cookie Use

Jili QQ uses cookies to improve your experience and analyse platform performance. We are transparent about what cookies we use, why we use them, and how you can manage your cookie preferences.

Compliance with PH Law

This Privacy Policy is drafted in compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the National Privacy Commission guidelines applicable to online gaming platforms in the Philippines.


1 About This Privacy Policy

This Privacy Policy describes how Jili QQ ("we," "us," or "the Platform"), accessible at https://jiliqq.best, collects, uses, discloses, and safeguards the personal information of individuals who register and use our online gaming services ("Players" or "you").

By accessing the Jili QQ platform, completing registration, or using any of our services, you acknowledge that you have read this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, please discontinue your use of the platform immediately.

Philippine Data Privacy Act: Jili QQ is committed to full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission of the Philippines.

2 Personal Data We Collect

Jili QQ collects different types of personal data depending on how you interact with our platform. Below is a summary of the categories of information we may collect from you:

Category Examples When Collected
Identity Data Full name, date of birth, government ID number Registration & KYC verification
Contact Data Email address, mobile number, home address Account registration
Financial Data GCash/Maya account, bank account details, transaction history Deposits & withdrawals
Technical Data IP address, device type, browser, OS, session duration Platform access & use
Usage Data Games played, bets placed, features used, login history Ongoing platform activity
Communications Data Support chat logs, emails, feedback submissions Customer support interactions

We do not collect sensitive personal information such as biometric data, political opinions, religious beliefs, or health information unless it is voluntarily provided by you in a support context and is strictly necessary to resolve your concern.

3 How We Use Your Personal Data

Jili QQ uses the personal data we collect for specific, legitimate purposes. We do not process your data in ways that are incompatible with the purposes for which it was collected. Here is how your data is used:

  • Account management: To create, verify, and maintain your player account on the Jili QQ platform.
  • Transaction processing: To process your deposits and withdrawals in Philippine Peso (₱) via GCash, Maya, InstaPay, PESONet, bank transfers, and card payments.
  • Identity verification (KYC): To confirm your identity before processing significant withdrawals or when required by applicable regulations.
  • Platform improvement: To analyse usage patterns, fix bugs, and improve the overall gaming experience for Filipino players.
  • Customer support: To respond to your queries, resolve disputes, and provide technical assistance.
  • Legal compliance: To comply with anti-money laundering (AML) laws, gaming regulations, and other applicable Philippine legal requirements.
  • Responsible gaming: To monitor gaming activity and identify players who may need support under our Responsible Gaming program.
  • Promotional communications: To send you relevant offers, bonus updates, and promotions — only where you have opted in to receive such communications.
  • Fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized access, and other prohibited activities on the platform.

4 Legal Basis for Processing

Under the Philippine Data Privacy Act and applicable regulations, Jili QQ processes your personal data on the following legal grounds:

  • Contractual necessity: Processing is necessary to fulfil the terms of our agreement with you as a registered player — including account creation, game access, and payment processing.
  • Legal obligation: We are required to process certain data to comply with laws, including anti-money laundering regulations, gaming licensing requirements, and tax obligations.
  • Legitimate interests: We process data to operate a safe, secure, and fair gaming platform, prevent fraud, and improve our services — provided these interests do not override your fundamental rights.
  • Your consent: For certain activities — such as sending marketing communications or placing cookies beyond essential functionality — we rely on your explicit consent, which you may withdraw at any time.

5 Sharing Your Personal Data

Jili QQ does not sell your personal data to anyone. Full stop. However, there are specific circumstances where we may share your information with trusted parties:

  • Payment processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and Visa/Mastercard — solely to process your transactions.
  • Identity verification providers: Third-party KYC service providers that help us confirm your identity during account verification — under strict data processing agreements.
  • Regulatory authorities: The Philippine gaming authority, National Privacy Commission, Anti-Money Laundering Council (AMLC), and other government bodies, when required by law.
  • IT and infrastructure providers: Cloud hosting and cybersecurity service providers that help us run and protect the Jili QQ platform — all under confidentiality and data processing agreements.
  • Game content providers: JILI Games and other game studios whose titles appear on our platform — limited technical data necessary for game operation only.

All third parties with whom we share your data are required to implement appropriate data protection measures and to use your information only for the specific purpose for which it was shared.

Important: We never share your data with third-party advertisers, social media platforms, or data brokers for marketing or commercial profiling purposes.

6 Data Retention

Jili QQ retains your personal data only for as long as it is necessary to fulfil the purposes described in this Privacy Policy or as required by applicable Philippine law.

  • Account data: Retained for the duration of your account's active status, and for up to five (5) years after closure — in line with AML and gaming regulatory requirements.
  • Transaction records: Retained for a minimum of five (5) years as required by Philippine financial regulations.
  • Support communications: Retained for up to two (2) years after the resolution of your support query.
  • Technical and usage data: Typically retained for up to twelve (12) months for platform analytics and security purposes.

When your data is no longer needed, we securely delete or anonymize it in accordance with industry-standard data destruction practices.

7 Cookies and Tracking Technologies

Jili QQ uses cookies and similar tracking technologies to enhance your gaming experience and analyse platform performance. A cookie is a small text file stored on your device when you visit our platform. Here are the types of cookies we use:

  • Essential cookies: Necessary for the platform to function — including session management, login state, and security. These cannot be disabled.
  • Performance cookies: Used to collect anonymised analytics data about how players navigate the platform, helping us identify areas for improvement.
  • Functional cookies: Remember your preferences such as language settings, last game played, and display options.
  • Marketing cookies: Used only if you have given explicit consent to receive personalised promotional content. You can withdraw consent at any time.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of your Jili QQ account.

8 How We Protect Your Data

Protecting your personal and financial data is a top priority for Jili QQ. We use a multi-layered approach to security that includes both technical and organisational measures:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
  • Encrypted storage for sensitive data such as payment details and identity documents at rest.
  • Access controls: Only authorised personnel with a legitimate need can access your personal data. All access is logged and audited.
  • Two-factor authentication (2FA) available for player accounts to add an extra layer of login security.
  • Regular penetration testing and security audits conducted by independent cybersecurity firms.
  • 24/7 monitoring of our systems for unusual activity, unauthorized access attempts, and data breaches.

Despite our best efforts, no online platform can guarantee 100% security. In the unlikely event of a data breach that poses significant risk to players, Jili QQ will notify affected individuals and the National Privacy Commission within the timeframes required by Philippine law.

9 Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by Jili QQ. You can exercise any of these rights by contacting our Data Privacy Officer at support@jiliqq.best:

You have the right to request a copy of the personal data Jili QQ holds about you, along with information on how it is being processed. We will respond to verified access requests within fifteen (15) working days.

If any of the personal data we hold about you is inaccurate, incomplete, or outdated, you have the right to request corrections. You can also update basic account information directly through your Jili QQ account settings.

You may request the deletion of your personal data under certain circumstances — for example, if the data is no longer necessary for the purpose it was collected, or if you withdraw consent. Note that we may be required to retain certain data for legal or regulatory compliance purposes even after a deletion request.

You have the right to object to the processing of your personal data for certain purposes, including direct marketing. If you opt out of marketing communications, we will update your preferences promptly. Opting out does not affect the processing required for your account or legal compliance.

Where technically feasible, you may request a copy of your personal data in a structured, commonly used, machine-readable format. This right applies to data that you have provided to us and that we process by automated means.

10 Children's Privacy

The Jili QQ platform is strictly for users aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on our platform, please contact us immediately at support@jiliqq.best and we will promptly close the account and delete all associated data.

Age verification is conducted during the registration process and may be repeated during KYC checks. Accounts where the player is found to be under 18 will be closed and all funds forfeited in line with our Terms and Conditions.

11 Third-Party Links

The Jili QQ platform does not contain outbound links to third-party websites, advertisers, or affiliate networks within the main platform interface. However, if any external links are included in communications from Jili QQ — such as newsletters or support resources — please be aware that those third-party sites have their own privacy policies for which Jili QQ bears no responsibility.

We encourage you to review the privacy practices of any third party before sharing your personal information with them.

12 Updates to This Privacy Policy

Jili QQ may update this Privacy Policy from time to time to reflect changes in our data practices, new services, or updated legal requirements. The most current version will always be published at https://jiliqq.best/privacy-policy with the effective date noted at the top of the page.

For significant changes, we will notify registered players through a notice on the platform or via the email address associated with your account. Your continued use of Jili QQ after the updated policy takes effect constitutes your acceptance of the revised terms.

We recommend: Checking this page periodically — especially before making large transactions — to stay informed about how your data is being protected and used.

13 Contact Our Data Privacy Officer

If you have any questions, concerns, or requests related to this Privacy Policy or the personal data Jili QQ holds about you, please reach out to our Data Privacy Officer directly:

We aim to respond to all data privacy inquiries within five (5) to fifteen (15) working days, depending on the complexity of the request. You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated.


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Your Privacy Matters to Every Part of Jili QQ

Privacy is not just a legal requirement for Jili QQ — it is a core part of how we build trust with every kabayan player on our platform. We believe that when you feel safe sharing your information with us, you can focus on what really matters: enjoying the games and having a great time.

From the moment you register to every deposit and withdrawal you make, your data is handled with care, stored securely, and never shared without good reason. That is the Jili QQ commitment to every Filipino player.

Learn More About Jili QQ

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Other Pages You Should Read

Our Privacy Policy works hand-in-hand with our other player protection documents. We recommend reading all of them to have a complete understanding of your rights and responsibilities as a Jili QQ player.


Play with Confidence at Jili QQ

Now that you know how Jili QQ protects your privacy, there is nothing holding you back. Register for free today, make your first deposit using GCash or Maya, and start playing your favourite Filipino games — safe, fair, and sulit.

18+ only. Please gamble responsibly. Responsible Gaming Policy